Last updated: May 07, 2025
1. Introduction
Welcome to TruCopilot's Privacy Policy. This Privacy Policy describes how TruCopilot ("we," "our," or "us") collects, uses, and shares information about you when you use our software, applications, and services (collectively, the "Services").
Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it. By using our Services, you acknowledge that you have read and understood this Privacy Policy.
2. Information We Collect
We collect several types of information from and about users of our Services, including:
- Personal Information: Information that identifies you personally, such as your name, email address, and other contact information when you create an account or contact our support team.
- Usage Data: Information about how you use our Services, including features you use, time spent using the application, and other analytics data.
- Device Information: Information about the devices you use to access our Services, including hardware model, operating system, unique device identifiers, and network information.
- Screen Content: When you use TruCopilot's screen reading functionality, the application processes content visible on your screen to provide contextual assistance. This information is primarily processed locally on your device.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- Providing, maintaining, and improving our Services
- Processing and completing transactions
- Sending administrative information, such as updates, security alerts, and support messages
- Responding to your comments, questions, and requests
- Personalizing your experience with our Services
- Developing new products, services, and features
- Monitoring and analyzing trends, usage, and activities in connection with our Services
- Detecting, investigating, and preventing fraudulent transactions and other illegal activities
4. Information Processing and Storage
We prioritize privacy and security in our information processing:
- Local Processing: Most data processing, particularly screen content analysis, occurs locally on your device to maximize privacy.
- Cloud Processing: Some features may require cloud processing. When cloud processing is needed, we only transmit the specific data required for that operation.
- Data Storage: Personal account information is stored securely in our databases. Screen content is generally not stored, except temporarily during processing.
- Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes for which we collected it.
5. Information Sharing
We may share your information in the following circumstances:
- Service Providers: We may share your information with third-party vendors, service providers, and other partners who help us provide our Services.
- Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities.
- Protection of Rights: If we believe disclosure is necessary to protect the rights, property, or safety of TruCopilot, our users, or the public.
We do not sell your personal information to third parties.
6. Your Privacy Choices
You have several choices regarding the information you provide to us:
- Account Information: You can update or correct your account information at any time through your account settings.
- Privacy Settings: TruCopilot includes configurable privacy settings that allow you to control what information is processed and when.
- Marketing Communications: You can opt out of receiving promotional communications from us by following the instructions in those communications.
- Data Access and Deletion: You can request access to your personal data or request deletion of your personal data by contacting us.
7. Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or electronic transmission is ever fully secure, so we cannot guarantee absolute security.
8. Children's Privacy
Our Services are not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information.
9. International Data Transfers
Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take steps to ensure adequate safeguards are in place to protect your data when it is transferred internationally.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
TruCopilot
Email: [email protected]
Address: [Your Company Address]
